Refund and Cancellation Policy

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Introduction This Privacy Policy describes how and its affiliates (collectively "Si Groups Skills collect, use, share, protect or otherwise process your information/

personal data through our website website link www.sigroups.org

Please note that you may be able to browse certain sections of the Platform without

registering with us.We do not offer any product/service under this Platform outside India

and your personal data will primarily be stored and processed in India. By visiting this

Platform, providing your information or availing any product/service offered on the

Platform, you expressly agree to be bound by the terms and conditions of this Privacy

Policy, the Terms of Use and the applicable service/product terms and conditions, and

agree to be governed by the laws of India including but not limited to the laws applicable

to data protection and privacy. If you do not agree please do not use or access our

Platform.Collection-We collect your personal data when you use our Platform, services

or otherwise interact with us during the course of our relationship.and related

information provided from time to time. Some of the information that we may collect

includes but is not limited to personal data / information provided to us during sign-

up/registering or using our Platform such as name, date of birth, address,

telephone/mobile number, email IDand/or any such information shared as proof of

identity or address. Some of the sensitive personal data may be collected with your

consent, such as your bank account or credit or debit card or other payment instrument

information or biometric information such as your facial features or physiological

information (in order to enable use of certain features when opted for, available on the

Platform) etc all of the above being in accordance with applicable law(s) You always

have the option to not provide information, by choosing not to use a particular service or

feature on the Platform. We may track your behaviour, preferences, and other

information that you choose to provide on our Platform. This information is compiled and

analysed on an aggregated basis. We will also collect your information related to your

transactions on Platform and such third-party business partner platforms. When such a

third-party business partner collects your personal data directly from you, you will be

governed by their privacy policies. We shall not be responsible for the thirdparty

business partner’s privacy practices or the content of their privacy policies, and we

request you to read their privacy policies prior to disclosing any information. If you

receive an email, a call from a person/association claiming to be seeking any personal

data like debit/credit card PIN, net-banking or mobile banking password, we request you

to never provide such information. If you have already revealed such information, report

it immediately to an appropriate law enforcement agency.Usage- We use personal data

to provide the services you request. To the extent we use your personal data to market

to you, we will provide you the ability to opt-out of such uses. We use your personal data

to assist sellers and business partners 1 in handling and fulfilling orders; enhancing

customer experience; to resolve disputes; troubleshoot problems; inform you about

online and offline offers, products, services, and updates; customise your experience;

detect and protect us against error, fraud and other criminal activity; enforce our terms

and conditions; conduct marketing research, analysis and surveys; and as otherwise

1described to you at the time of collection of information. You understand that your

access to these products/services may be affected in the event permission is not

provided to us.Sharing- We may share your personal data internally within our group

entities, our other corporate entities, and affiliates to provide you access to the services

and products offered by them. These entities and affiliates may market to you as a

result of such sharing unless you explicitly opt-out. We may disclose personal data to

third parties such as sellers, business partners, third party service providers including

logistics partners, prepaid payment instrument issuers, third-party reward programs and

other payment opted by you. These disclosure may be required for us to provide you

access to our services and products offered to you, to comply with our legal obligations,

to enforce our user agreement, to facilitate our marketing and advertising activities, to

prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our

services. We may disclose personal and sensitive personal data to government

agencies or other authorised law enforcement agencies if required to do so by law or in

the good faith belief that such disclosure is reasonably necessary to respond to

subpoenas, court orders, or other legal process. We may disclose personal data to law

enforcement offices, third party rights owners, or others in the good faith belief that such

disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy;

respond to claims that an advertisement, posting or other content violates the rights of a

third party; or protect the rights, property or personal safety of our users or the general

public.Security Precautions- To protect your personal data from unauthorised access or

disclosure, loss or misuse we adopt reasonable security practices and procedures.

Once your information is in our possession or whenever you access your account

information, we adhere to our security guidelines to protect it against unauthorised

access and offer the use of a secure server. However, the transmission of information is

not completely secure for reasons beyond our control. By using the Platform, the users

accept the security implications of data transmission over the internet and the World

Wide Web which cannot always be guaranteed as completely secure, and therefore,

there would always remain certain inherent risks regarding use of the Platform. Users

are responsible for ensuring the protection of login and password records for their

account.Data Deletion and Retention- You have an option to delete your account by

visiting your profile and settings on our Platform , this action would result in you losing

all information related to your account. You may also write to us at the contact

information provided below to assist you with these requests. We may in event of any

pending grievance, claims, pending shipments or any other services we may refuse or

delay deletion of the account. Once the account is deleted, you will lose access to the

account. We retain your personal data information for a period no longer than is

required for the purpose for which it was collected or as required under any applicable

law. However, we may retain data related to 2 you if we believe it may be necessary to

prevent fraud or future abuse or for other legitimate purposes. We may continue to

retain your data in anonymised form for analytical and research purposes.Your Rights-

You may access, rectify, and update your personal data directly through the

functionalities provided on the Platform. Consent- By visiting our Platform or by

providing your information, you consent to the collection, use, storage, disclosure and

2otherwise processing of your information on the Platform in accordance with this Privacy

Policy. If you disclose to us any personal data relating to other people, you represent

that you have the authority to do so and permit us to use the information in accordance

with this Privacy Policy. You, while providing your personal data over the Platform or any

partner platforms or establishments, consent to us (including our other corporate

entities, affiliates, lending partners, technology partners, marketing channels, business

partners and other third parties) to contact you through SMS, instant messaging apps,

call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to

withdraw your consent that you have already provided by writing to the Grievance

Officer at the contact information provided below. Please mention “Withdrawal of

consent for processing personal data” in your subject line of your communication. We

may verify such requests before acting on our request. However, please note that your

withdrawal of consent will not be retrospective and will be in accordance with the Terms

of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given

to us under this Privacy Policy, we reserve the right to restrict or deny the provision of

our services for which we consider such information to be necessary. Changes to this

Privacy Policy- Please check our Privacy Policy periodically for changes. We may

update this Privacy Policy to reflect changes to our information practices. We may alert /

notify you about the significant changes to the Privacy Policy, in the manner as may be

required under applicable laws

Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and

rules there under as applicable and the amended provisions pertaining to electronic

records in various statutes as amended by the Information Technology Act, 2000. This

electronic record is generated by a computer system and does not require any physical

or digital signatures. This document is published in accordance with the provisions of

Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that

require publishing the rules and regulations, privacy policy and Terms of Use for access

or usage of domain name www.sigroups.org including the related mobile

site and mobile application (hereinafter 3 referred to as “Platform”). The Platform is

owned by Si Groups Skills , a company incorporated under the Companies

Act, 1956 with its registered office at info@sigroups.org(hereinafter referred to as

"Platform Owner", “we”, “us”, “our”). Your use of the Platform and services and tools are

governed by the following terms and conditions ("Terms of Use") as applicable to the

Platform including the applicable policies which are incorporated herein by way of

reference. If You transact on the Platform, You shall be subject to the policies that are

applicable to the Platform for such transaction. By mere use of the Platform, You shall

be contracting with the Platform Owner and these terms and conditions including the

policies constitute Your binding obligations, with Platform Owner. These Terms of Use

3relate to your use of our website, goods (as applicable) or services (as applicable)

(collectively, “Services”). Any terms and conditions proposed by You which are in

addition to or which conflict with these Terms of Use are expressly rejected by the

Platform Owner and shall be of no force or effect. These Terms of Use can be modified

at any time without assigning any reason. It is your responsibility to periodically review

these Terms of Use to stay informed of updates. For the purpose of these Terms of

Use, wherever the context so requires "you", “your” or "user" shall mean any natural or

legal person who has agreed to become a user/buyer on the Platform. ACCESSING,

BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR

AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF

USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

The use of Platform and/or availing of our Services is subject to the following Terms of

Use: To access and use the Services, you agree to provide true, accurate and complete

information to us during and after registration, and you shall be responsible for all acts

done through the use of your registered account on the Platform. Neither we nor any

third parties provide any warranty or guarantee as to the accuracy, timeliness,

performance, completeness or suitability of the information and materials offered on this

website or through the Services, for any specific purpose. You acknowledge that such

information and materials may contain inaccuracies or errors and we expressly exclude

liability for any such inaccuracies or errors to the fullest extent permitted by law. Your

use of our Services and the Platform is solely and entirely at your own risk and

discretion for which we shall not be liable to you in any manner. You are required to

independently assess and ensure that the Services meet your requirements. The

contents of the Platform and the Services are proprietary to us and are licensed to us.

You will not have any authority to claim any intellectual property rights, title, or interest in

its contents. The contents includes and is not limited to the design, layout, look and

graphics. You acknowledge that unauthorized use of the Platform and/or the Services

may lead to action against you as per these Terms of Use and/or applicable laws. You

agree to pay us the charges associated with availing the Services. You agree not to use

the Platform and/ or Services for any purpose that is unlawful, illegal or 4 forbidden by

these Terms, or Indian or local laws that might apply to you. You agree and

acknowledge that website and the Services may contain links to other third party

websites. On accessing these links, you will be governed by the terms of use, privacy

policy and such other policies of such third party websites. These links are provided for

your convenience for provide further information. You understand that upon initiating a

transaction for availing the Services you are entering into a legally binding and

enforceable contract with the Platform Owner for the Services. You shall indemnify and

hold harmless Platform Owner, its affiliates, group companies (as applicable) and their

respective officers, directors, agents, and employees, from any claim or demand, or

actions including reasonable attorneys’ fees, made by any third party or penalty imposed

due to or arising out of Your breach of this Terms of Use, privacy Policy and other

Policies, or Your violation of any law, rules or regulations or the rights (including

infringement of intellectual property rights) of a third party. In no event will the Platform

Owner be liable for any indirect, consequential, incidental, special or punitive damages,

4including without limitation damages for loss of profits or revenues, business

interruption, loss of business opportunities, loss of data or loss of other economic

interests, whether in contract, negligence, tort or otherwise, arising from the use of or

inability to use the Services, however caused and whether arising in contract, tort,

negligence, warranty or otherwise, exceed the amount paid by You for using the

Services giving rise to the cause of action or Rupees One Hundred (Rs. 100) whichever

is less Notwithstanding anything contained in these Terms of Use, the parties shall not

be liable for any failure to perform an obligation under these Terms if performance is

prevented or delayed by a force majeure event. These Terms and any dispute or claim

relating to it, or its enforceability, shall be governed by and construed in accordance with

the laws of India. All disputes arising out of or in connection with these Terms shall be

subject to the exclusive jurisdiction of the courts in ANIRUDH BHASKER COMPLEX 3RD

FLOOR JAIL ROAD OPP ADIVASI HOSTEL KARAMTOLI NAGRA TOLI RANCHI JHARKHAND 83400 All concerns or. communications relating to these Terms must be communicated to us using the contact information provided on this website.

Refund Policy of Si Groups Skills

At Si Groups Skills, we prioritize the satisfaction of our candidates throughout the admission process. We would like to clarify our refund policy for prospective students:

Once the admission process is completed and confirmed, we regret to inform you that we do not offer any refunds. Admissions are granted only after a thorough interview selection process, ensuring that candidates are suited for our programs. 

We encourage all applicants to carefully consider their decision and contact us with any questions or concerns prior to completing the admission process.

us at info@sigroups.org 7707030693