Curriculum Highlights

Core Banking Foundations
Dive into the fundamentals of retail and deposit banking, remittance services, and modern banking platforms.

150+

7+

Years of experience

Happy clients

Third-Party Services & Products
Explore mutual funds, insurance solutions (life and non-life), demat accounts, and pension instruments.

Sales & Relationship Management
Master customer conversion, product promotion, and cross-selling strategies using data-driven techniques.

Regulatory & Compliance Training
Learn about RBI guidelines, KYC norms, SEBI & IRDAI policies, and prevailing legal frameworks in BFSI.

Soft Skills & Digital Fluency
Refine communication, negotiation, and customer service skills; gain proficiency in digital tools and MS Office applications.

Industry-Recognised Certifications – Boost your CV with multiple certifications

Elevate Your Career with HDFC BANK as Asst Manager

Upon completing the program, participants become equipped to take on dynamic roles, with responsibilities including:

Program Eligibility

• Eligibility: Graduates or postgraduates (final-year students welcome) from UGC-recognized institutions, with no academic gaps, aged between 21–28 years.

• Program Fee: Competitive pricing with flexible EMI options available.

• Delivery Mode: Hybrid—blending live virtual sessions with optional in-person workshops and access to a dedicated LMS.

Certifications You'll Earn

• Apply Online by submitting your application.

• Aptitude & Screening: Complete assessments to advance.

• Program Fee Payment via lump-sum or EMI options.

• Complete the 20-day Training & Assessments

• Secure Job Placement as an Assistant Relationship Manager (dependent on performance).

Smooth Enrollment Process

• Retail Banking Certificate

• Mutual Funds (NISM)

• Insurance Regulatory (IRDAI)

• Securities Regulations (SEBI)

• Essential Digital Skills (MS Office/Digital Tools)

• Sector Skills Evaluation (NSDC / BFSI-SSC)

About Us

HDFC Bank is one of India's leading private banks and was among the first to receive approval from the Reserve Bank of India (RBI) to set up a private sector bank in 1994.

As of March 31, 2025, the Bank's distribution network was at 9,455 branches and 21,139 ATMs across 4,150 cities / towns as against 8,738 branches and 20,938 ATMs across 4,065 cities / towns as of March 31, 2024. 51% of our branches are in semi-urban and rural areas.

The Bank's international operations comprises four branches in Hong Kong, Bahrain, Dubai and an IFSC Banking Unit (IBU) in Gujarat International Finance Tech City. It has five representative offices in Kenya, Abu Dhabi, Dubai, London and Singapore. The Singapore and London offices were representative offices of erstwhile HDFC Limited and became representative offices of the Bank post the merger. These are for providing loans-related services for availing housing loans in India and for the purchase of properties in India.

To know more about life at HDFC,

HDFC Bank

Si Group Skills Academy

Si Group Skills Academy provides a strong foundation to train and empower young minds to deliver excellence in the Banking, Financial Services, and Insurance (BFSI) sector. We pave a promising path for individuals aspiring to build a career in Banking and NBFCs. Our goal is to address the growing manpower and skill requirements of India's fast-evolving BFSI landscape.

Our curriculum offers comprehensive training in banking operations, financial and insurance services, and relevant software and processes. The program is designed to equip trainees with in-depth industry knowledge and practical job skills, preparing them to face future challenges with confidence.

Job Role

As a Personal Banker, you will manage a Classic Portfolio, focusing on customer acquisition, relationship management, and cross-selling of banking products. Your goal is to become the primary banker for customers by providing personalised services and maximising their wallet share.

Key Responsibilities

1. Sales & Business Development

• Acquire new Savings (SA) & Current Accounts (CA) for both residents and non-residents.

• Cross-sell banking products: Demat, Credit Cards, Fixed Deposits, Loans, Insurance, Mutual Funds, RBI Bonds, Bill Pay, Advisory Services.

• Utilise referrals, walk-ins, and data analytics for business growth.

• Monitor and control account attrition, persuading customers to renew FDs and maintain balances.

• Activate and maintain Corporate Salary Accounts.

• Ensure income targets & sales benchmarks are met.

2.Portfolio & Relationship Management

• Manage a Classic Portfolio with an optimal number of customers.

• Group individual customers with family & associates to deepen relationships.

• Enhance customer engagement through regular interactions & financial planning.

• Upgrade eligible customers to Classic Portfolio based on product eligibility.

• Track and improve Customer-to-Group (CTG) ratio.

3.Customer Service & Retention

• Deliver high-quality customer service & issue resolution within set timelines.

• Ensure customers utilise Net Banking, Mobile Banking & Direct Banking Channels.

• Proactively engage with customers to prevent attrition & strengthen relationships.

4.Operations & Compliance

• Ensure error-free documentation for account openings & service requests.

• Maintain KYC compliance and adhere to all banking norms.

• Manage locker allotments & related operations per bank guidelines.

Assured Career with HDFC BANK